I met James Ellis about 12 years ago whilst working with a pain management service that used his professional rooms on a sessional basis on the Central Coast. During the occasional conversation I had with James, and those James had with my colleagues in the pain management service (James loves a chat!), I learned that we shared a number of values: pro-active management, appreciation of the power of behavioural change and respectful communication.
Our paths crossed again when my career had moved from treatment and occupational rehabilitation into claims and injury management. Engaging the services of James' team was compelling for a number of reasons: The Framework Group (formerly The Hills Street Group), offered significant geographic coverage including remote and regional locations poorly serviced by their competitors, as well as the clinical expertise to provide occupational rehabilitation management with the depth of vision that I valued so highly.
For me however, what became even more compelling was the opportunity to communicate with a peer in a respectful manner to achieve the common goal of sustainable claim outcomes for both workers and employers. Like me, James understood that that meant early referral. What impressed me most about James' Framework team, was I could have that quality of conversation with consultants at every office. It didn’t matter whether I was working with Sharon’s team in Young, Acushla’s team on the Mid North Coast or James team on the Central Coast, the standard was always there!
I couldn't value anything more highly than the quality of that type of communication. They made work a pleasure and that provided the path to sound return to work management!
James has introduced industry best standards as well as his own insights into every facet of Framework services. He has integrated opportunities for behaviour change with evidence based principles into workplace assessments, functional evaluations, manual handling training and every aspect of case management. James and his team at the Framework Group truly "walk the talk" and it shows in their outcomes!! They are industry best!!!
If you are considering your partnership with this business I couldn't endorse it more strongly. Whether your interest is permanent or contract work, your commitment to The Framework Group will be the foundation for a rich and rewarding experience.