It is always a pleasure working with James Ellis and his team at Framework Group. While consistently demonstrating a high level of professionalism, attention to detail and knowledge, Framework Group work proactively with employers to not only prevent injuries but to assist injured workers in getting their lives back and therefore reducing overall claims and premium costs. Their collaborative approach, positive attitude, commitment and ability to "think outside the box" are exactly the qualities we value highly at CEM. Jaclyn Deane, Account Manager, Club Employers Mutual Limited
Jaclyn Deane - Agent - Club Employers Mutual

Workplace Health & Safety Services

Workplace health and safety is transient. Striving for health and safety is like striving for happiness…it’s a worthwhile pursuit but we can’t always be happy.

Nor can we always be 100% healthy and safe.

All organisations juggle priorities and resources on a daily basis. If an organisation is living and breathing then it is taking risks every day. Financial risks, relationship risks and even risks with their team’s health and safety. That’s what it is to be a dynamic organisation that is focused on learning. Mistakes are inevitable and unless that’s accepted then learning is compromised.

Healthy people interact with their environment for fun, for profit and sometimes just for stimulation. It’s the interaction that makes them healthy. They take physical risks like driving a car, riding a bike or playing sport. They take psychological risks when they commit to or leave relationships, when they change their jobs or when they state an opinion. People make decisions every day about these risks based on insufficient information, gut feelings and mental shortcuts. But curiously, for the most part, our poorly informed decision making serves us well. Of course we come unstuck from time to time, which is inevitable, and that’s when we learn stuff.

Framework Group knows what it is to be subject to systems and procedures and audits. We’re an “approved workplace rehabilitation provider”. We have to jump through the regulator’s hoops and frankly, we don’t like it. We don’t like being told what to do and we don’t like spending time buried in externally applied processes and procedures. We do it not because we believe it adds value, though we concede some of it does, but because the trade-off is that ‘approval’ gives us freedom to do what we do best.

That is, we help our clients to work within, and around, the clumsy system of laws and regulations and procedures and systems that is imposing itself on health and safety decision making in our workplaces. Of course we don’t ignore the rules, but rather, we help our clients to interpret them, to retain perspective and to maintain a balance between working with the rules without being overwhelmed by them.

Our attention goes beyond the typical focus on hazards and the physical environment. We want to help you understand the factors that impact day to day decision making. We want to consider how your culture impacts upon your team’s decision making. We want to help you dig deeper and help you to learn.


If this has whet your appetite for learning then we’d love to start a conversation with you. To begin a conversation, call 1300 661 296 or email